How Is NPCI’s Monster Baby UPI One Of The Reasons For The Bank’s Shattered Infrastructure, Which Resulted In Colossal Outages In The Last Handful Of Years?

UPI has grown exponentially since its launch in 2016 — from a modest 2.65 million initially to a whopping 100 billion transactions in FY23. However, as mentioned earlier, heatwaves are felt at NPCI’s curtainwalls. Why NPCI, the National Payments Corporation of India, comes into the picture because UPI is nothing but NPCI’s monster child, which works actively on screen; however, at the back, it comes with ‘handle with care’ instructions.