How It Started Freshworks, originally known as Freshdesk, was founded in October 2010 by Girish Mathrubootham and Shan Krishnasamy in Chennai, India. The idea for it stemmed from Girish Mathrubootham’s personal experience. In 2009, Girish was a Vice President of Product Management at Zoho Corporation when he encountered a frustrating experience with customer service. After […]
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